'Waste of time': Beyonce fans fume after O2 apologizes as crazy rush for tickets overwhelms platform
LONDON, UNITED KINGDOM: After encountering "huge demand," O2 has apologized to Beyonce fans who experienced difficulties purchasing tickets for the singer's United Kingdom tour dates. On Thursday, February 1, pre-sale tickets for O2 customers went online via the O2 Priority app and website. However, several Beyonce fans reported troubles during the purchasing process.
They resorted to social media to vent their anger after the ticket-booking platform appeared to thwart their best efforts to grab tickets. Subsequently, O2 apologized to its customers for the inconvenience. The statement read, “We apologize to any customers who are experiencing difficulties trying to get Beyonce tickets through our Priority platform today. We’re seeing huge demand and we’re doing everything we can to help ensure all our customers can get through.”
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'A waste of everyone's time'
Nevertheless, disgruntled fans slammed the platform over the disappointment. One person wrote on Twitter, “This is so disappointing (and incredibly predictable). I don't know anyone who even got into the app in the first place! Such a waste of everyone's time hitting refresh for more than 1 hour, it's supposed to be a perk, not a hassle. What are you doing to stop this from happening again?”
We apologise to anyone experiencing difficulties trying to get Beyoncé tickets through Priority. Tickets are selling and we're seeing huge demand. We're doing everything we can behind the scenes to help keep the app running smoothly.
— O2 (@O2) February 2, 2023
“When being taken through to buy the tickets you took me back to this page instead!! It’s happened more than once on my phone. Please fix this bug!! The tickets I was after are most likely gone now,” another added. Someone noted, “You really need to come better than that. neither the app nor the website was working before the presale had even started. and tickets are selling to whom? bots and scalpers???” “Do ur staff not work? Presale was over an hour ago and your site and app are still down,” another fumed. “Same thing happened with the Peter Kay tickets so it’s gonna keep on happening with any priority tickets,” someone else remarked.
This is so disappointing (and incredibly predictable). I don't know anyone who even got into the app in the first place! Such a waste of everyone's time hitting refresh for more than 1 hour, it's supposed to be a perk not a hassle. What are you doing to stop this happening again?
— Jane Morrison 🪸 (@CuriousJane_x) February 2, 2023
when being taken through to buy the tickets you took me back to this page instead!! It’s happened more than once on my phone. Please fix this bug!! The tickets I was after are most likely gone now 😒 pic.twitter.com/ZDPro23PZB
— Luke (@Apollo3553) February 2, 2023
you really need to come better than that. neither the app or the website was woking before the presale had even started. and tickets are selling to whom? bots and scalpers???
— Tory Lanez is spending Valentines Day in JAIL 🤭 (@BeLikeAudrey) February 2, 2023
Do ur staff not work? Presale was over an hour ago and ur site and app are still down pic.twitter.com/yiclnowrkq
— GagaBrookes (@GagaBrookes) February 2, 2023
Same thing happened with the Peter Kay tickets so it’s gonna keep on happening with any priority tickets
— David J Wright (@DJWMarathonMan) February 2, 2023
Beyonce’s tour
Beyonce, 41, revealed on Wednesday that she would be visiting the UK for a series of live performances as part of her first international tour in seven years. As part of her Renaissance album tour, the global pop sensation will perform in Cardiff's Principality Stadium on May 17, Murrayfield in Edinburgh on May 20, and Sunderland's Stadium of Light on May 23.
She will then perform for two nights at Tottenham Hotspur Stadium in London on May 29 and 30. The world tour is expected to kick off on May 10 in Stockholm before heading to stadiums across Europe and the United Kingdom in the spring and summer. For the UK events, O2 Priority pre-sale ticket prices varied from $69 for a seated ticket to $2, 952 for a VIP on-stage front-row experience.
This article contains remarks made on the Internet by individual people and organizations. MEAWW cannot confirm them independently and does not support claims or opinions being made online.
