‘It really pisses me off’: Taylor Swift slams Ticketmaster ahead of 'The Eras Tour'
'I'm trying to figure out how this situation can be improved moving forward,' Taylor Swift said
LOS ANGELES, CALIFORNIA: Taylor Swift has finally spoken after Ticketmaster canceled the public sale of tickets for her forthcoming 'The Eras Tour' which will support her record-shattering album 'Midnights' released in October. In her long Instagram story on November 18, she narrated the debacle in which she expressed her discontent with Ticketmaster, which had assured that it can handle the demand, reflecting the sentiments of her fans.
Swift said that it "pisses her off" as many fans spent eight hours in a virtual queue on Ticketmaster after tickets went on sale before they were unexpectedly kicked out of line, as per Page Six. Tickets to the show which is scheduled to kick off on March 17 in Glendale, Arizona, cost between $49 and $449 each. Now reportedly costs have shot up to $22,000 on the ticket reseller sites following the Ticketmaster breakdown.
“Well. It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house,” she began her message, which was shared on her Instagram story.
“I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do. It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse,” the 'Shake It Off' singer added.
Swift said there were "multitude of reasons" why fans had to face such a hard time trying to get tickets and said, "I'm trying to figure out how this situation can be improved moving forward," according to the report.
Taylor shared that they had asked the company "multiple times" if they can handle the demand which they were assured of, "I'm not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could."
Amazed that over 2.4 million people had aready bought the tickets for her tour, Taylor said, "It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them."
"And to those who didn't get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means," she added.
There had been a lot of backlash from the fans as they noticed delays with the presale after which the ticket gaint cancelled the tickets citing "extraordinary" demands. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled," they said in a statement on Thursday, November 17.
Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled.— Ticketmaster (@Ticketmaster) November 17, 2022