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H&M employee's photos showing LICE crawling on rack of hoodies in NY outlet go viral

The alleged employee, identified as Netroya B, works at the H&M store in New York City's World Trade Center Oculus

A woman claiming to be an employee of H&M has shared pictures showing lice crawling on a rack of hoodies in a New York outlet. The alleged employee, identified as Netroya B, works at the H&M store in New York City's World Trade Center Oculus. She posted the photos along with a caption explaining how a customer reportedly noticed lice on a rack of hoodies.

Insects on several clothes can be seen in the photographs in the post. Netroya B, who claims she works as a sales adviser in the store, tweeted, "They're not closing the store nor are they notifying employees of the problem, The section was just blocked off." The employee who was first informed of the purported bug encounter was Netroya.

She explained. "A customer pointed the hoodies out to me and I informed my manager, who then informed my store manager, As a quick solution, they blocked off the section to await further instructions from someone higher. We thought they would tell us to close but that wasn't the directions given. Supposedly pest control was going to be sent to the store. The store didn't close and I still don't think it is. I left because I did not want to work with that going on."

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The reaction to the message was predictable, with one Twitter user simply saying, “This is really gross but it does not look like lice. Headlice and body lice can't just survive without a host. And these are big. Whatever it is, needs to go.” Another added, “OMG ewwww that's so damn gross.” “Whoever is still shopping at H&M probably deserve it lol nah be safe out there,” yet another person remarked. “Who is out here trying on hoodies knowing they have lice. Tf,” one tweeter user hilariously asked. "These are adult bedbugs. The store needs to be closed immediately," another user added while posting a photo explaining the lifecycle of a bedbug. 

Some people warned Netroya that she might lose her job if she spoke so publicly of the incident. She responded by saying that she intends to quit anyway and that she stands to lose nothing. "In a nutshell, I'm overworked and very underpaid, we're extremely short-staffed and our district managers don't care. I love what I do, but I can tell the company is more money-hungry now and it sucks,” she replied.