Anna Dugan: Woman with dog who was kicked off plane for abusing flight attendants admits she 'lost cool'
NEW YORK CITY, NY: Anna Dugan, who was kicked off a Delta plane for misbehaving with flight attendants and assaulting co-flyers, is speaking out after confessing to losing her cool on a flight in a viral incident that was caught on camera. "I am not sitting here because I did something I am proud of," she said.
In an exclusive interview with Inside Edition, Dugan, 32, opened up about the now-viral incident in which she was kicked off a plane for yelling obscenities at flight attendants and other flyers. Dugan was on a Delta flight getting ready to take off from Atlanta for New York on October 12, 2022, when she was recorded yelling at the flight attendants after she was asked to remove her dog from her lap. The video was shared by the husband of a fellow passenger on Reddit.
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Delta Airlines’ rule for carry-on pets states they must stay inside their carriers for the entire flight. The incident started when Dugan was told to remove her dog Sam from her lap to be put in a carrier. She said that she complied but called the flight attendant "petty." "After I said that they were petty, they got on the intercom and they said they were turning the plane around," she said, adding, "He said you need to grab your things and get off the plane, and I was like, what?"
That is when everything went into chaos. "Because you couldn't let my dog sit on my f*****g lap?" yelled Dugan, the video of the incident showed. "Ma'am, let's go," a flight attendant replied. A passenger then yelled at her to get off the plane, which made the Las Vegas bartender "lost control" and she replied by yelling obscenities and hurling a bottle at them. As Dugan was leaving the plane, she also smacked the phone out of a man's hand trying to record her.
"I lost control, it felt that way," she said. "I mean, I don't feel good for getting upset like that in front of those people, but I will say that it was not helping that people were putting phones in my face and shouting absurd things to me until I got to the point that I gave them a reaction."
When asked if she ever imagined herself being featured in a video of an airline passenger acting inappropriately, she responded, "No, I promise I am a very calm person usually. But I obviously can get angry."
Dugan does not think that the video defines her. "If someone meets me and they automatically think that I am a certain way based off of a video, then that's on them and they are not supposed to be in my life, but other people will meet me and say you are a sweet girl who just lost her s*** one day," she said.
In a statement, Delta Airlines stated that the airline had no tolerance for such conduct. Dugan claimed that she anticipates being banned from taking any more flights in the future.