Man OUTRAGED after his 'spacious' flight seats were given to a mom and her infant baby
A Reddit user was outraged after he was informed just days before his flight that he had been shifted to an inferior seat in order for a mother and her infant to enjoy the spot he had paid for. In a rant on Reddit, the guy complained that he waited on hold for the airline's customer service for two hours before yelling at them that his seat reservation ought to have been verified months earlier. The airline, however, merely informed him that the mother required the seat so that she could have convenient access to the restroom.
The man's post read, "So my partner and I are going to New York in a few days and we booked bulkhead seats with extra leg room because we wanted to be more comfortable. Then, 3 days before our trip, we get an email that says our seats have been changed to a few rows back ... mmm what?? We got downgraded but we paid extra for those seats? So naturally, we were both upset and instantly called the airline support ... which took two hours of waiting, by the way."
ALSO READ
Reddit page shares HILARIOUS, unbelievable expectations entitled people have
"When we finally got through to a person and asked why the hell our seats were changed, they just said a mum and baby needed those seats. We booked these tickets months ago and they wanted to just give them to a mum and a crying baby. This is a 10-hour plane ride, it's not like a short trip - why would this mum bring her baby anyway?" he added. "I tried very calmly to explain that we booked those months ago and that we paid extra for them and that they can't just downgrade our seats to give to someone else. After hearing [all of that, they said] 'yeah so sorry but the mum needs easy access to the bathrooms and she needs to put her baby bed in front and all that,'" the post reads.
The man ultimately persuaded the airline to switch his tickets for seats that had the same amount of space as the seats he had initially reserved. Yet, he was not satisfied with the outcome. "After a lot of back and forth, we got upgraded seats that weren't first class but were good seats with 'the same legroom' as bulkhead seat," he said. "I don't know, I just got so pissed. Why is a mother travelling with such a young child, and why did they act like I was the crazy one for not wanting to give up the seats we paid for to a 'helpless mother' who needs it?"
The majority of individuals who left comments on the Reddit post supported the man, arguing that he was entitled to stay in the seats he had paid for. However, several users noted that whenever there were infants involved, people are frequently moved elsewhere since the parents need to have availability to the cradle and also the restroom. "So you basically had to spend 2+ hours of your life arguing with someone to get what you paid for. That sucks honestly," commented one person. A second added, "I take it they weren't gonna refund your seat transfer? They should have at least asked if you would be willing to switch seats and compensated properly. "
A third said, "This is common for the bulkheads because on larger planes this is where the bassinet seats are. I used to be a travel agent and even if somebody paid to reserve those seats we always had to tell them that it's possible they'll be changed if a parent needed the bassinets. I'm glad they rectified it for you because most times people are just told it's too bad." Another said, "I get completely why they would need the special seats, same as wheelchair users on a bus. But to just automatically switch seats is super unprofessional. Either they call to upgrade your seats, or the family has to book a later flight. "
Check the post out here: