Ex-Starbucks worker reveals shocking details on how baristas get revenge on nasty customers
An ex-Starbucks barista has revealed some insider secrets, including how baristas get revenge on unpleasant customers and why they always appear to type our names incorrectly. Shabaz Ali, who goes by @shabazsays on TikTok, claims that the store's baristas aren't actually that hard of hearing in their busy cafes. He alleges, "most of the time we spell your name wrong on purpose. We just get told, 'Spell the name wrong, they'll do free advertising for us.'"
"You're going to put it on your social media, you're going to talk about it, if it goes viral, you've just done advertising for the company,” he added. The ex-barista also disclosed in his video, which has received over 51,700 likes, that workers do not always simply go on if a customer rubs them the wrong way.
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He claims, "If you're rude to your barista, they will give you decaf coffee. Tastes the same, you're just not going to get the coffee kick you need." Customers who are courteous to their baristas, on the other hand, may receive extra bonuses such as free add-on flavors, shots, and syrups, according to him. "The love you give them is the love you're getting back," he explains. Ali then reveals one of the most sought-after insider secrets for coffee enthusiasts: how to determine which barista is the ‘coffee master.’? "Look for the person in the black apron," he instructs. "Now, I don't know if they do this anymore, but those people are coffee masters, they have been trained to make beautiful coffee. They know what they're doing, they'll make it expertly,” he added.
@shabazsays #stitch with @princessannafit starbucks :coffee:️ #starbuck #secrets #companysecrets #funny #coffee #fyp #foryou #foryoupage #starbucksdrinks #react #work ♬ original sound - Shabaz Says
Many TikTok users rushed to the comments section and posted their views on these revelations. One person wrote, “someone told me about the name thing but I didn't believe them.” “I said my name's Michelle they wrote McHale,' followed by two laughing face emojis.” another person added. “The name one makes so much sense,” yet another person remarked. Someone wrote, “he said to be nice or you'll get decaf…I'm always nice,” to which Shabaz replied, “good…we won't ruin your day then.”
One person added, “to summarise everything you just said; respect the staff and they'll respect you.” “I heard the name thing but wasn't fully sure, glad to get a confirmation.” another user remarked. He also advised customers to ask employees for food and drink recommendations and follow them, even if what they provide isn't on the menu. "Get them to make you something nice that they think is nice," he continues, "cause I'm telling you, it's always a winning combination."