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Is Chick-fil-A racist? Black employee quits after nearly getting fired for protest about 'inappropriate touching'

“I think the problem is … I’m a Black woman, and I vocalize my issues,” the woman said

A former Black employee of Chick-fil-A in McKinney, Texas, has spoken out about why she felt discriminated against when she worked for one of the outlets of the fast-food joint, in a Twitter video that has gone viral. 

Posting from the Twitter handle @anisahkyera, she posted a video titled "i worked at Chick fila and today I quit. here is a summary as to why," which has received more than 6 million views since being posted on May 13. It has been retweeted 66,000 times and has garnered over 280,000 likes.

The woman, wearing a red uniform with her Chick-fil-A name tag on the right, went on a rant in the video, saying, “There was a man who touched me inappropriately. I tried to go somewhere else." The location of the outlet where she worked is not mentioned in the video. Nor does she name the person she accuses of harassing her while she was working. 

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It seemed like she recorded it in the immediate aftermath of the incident. She continued, saying that she was told to speak with the “operator” of the location. “He just tried to fire me for calmly vocalizing how I felt,” she says, revealing the name of the operator of the location was "Don."

She added the operator’s wife also worked at the location and that “they both have made it very clear they don’t like me.” When she allegedly told the operator she “wanted to talk to him,” he said, “Yeah, before it’s too late.” “In the middle of me talking, he said, ‘Are you done? ‘Cause you have done nothing but criticize. How long have you worked for Chick-fil-A? You’re bringing down the employees who have been here for 20 years. You’ve done nothing but walk in here with an attitude,'” she recalls him saying to her.

She then went on to pinpoint what she thought was the main issue. “I think the problem is… I’m a Black woman, and I vocalize my issues,” she said. The woman then questioned Chick-fil-A’s reputation of having friendly workers and a positive working environment. “If anybody thinks Chick-fil-A is the best company, I just say, do not work at this one,” she concluded her video.

On May 14, the worker urged supporters of hers to “please refrain from sending threats towards anyone involved.” She also added that “it has been a crazy 48 hrs to say the least. I do want you all to know that I see your messages and the stories you are sharing. I’m glad that me spreading awareness opened room for many of you to confide in me/others with your stories bc I know they’re difficult to share."

She continued, saying, "I appreciate all of the love you guys have shown, especially because I see my black community uniting & standing with me during this time. as of now, I’m really still wrapping my head around my situation, so I plan to take time to find the best steps to help me move forward... I do not condone or associate with that kind of behavior. just wanted to spread awareness,” she wrote in a series of tweets. 

Social media users could not help but notice the Google reviews for Chick-fil-A's McKinney outlet in Collin County, Texas, as many of them seemed to be mocking the woman's video with outlandish stories about how they had been treated when they visited the outlet.

“They called me a dirty monkey at the drive-thru and spit into my bag right in front of me,” one of the reviews reads. There were also reviewers who accused the operator of everything, from “peeing” in their lemonade instead of refilling it to putting them in a chokehold. Another recalled being slammed “across the entrance.” “I came here to pick up my food and instead was picked up by the ambulance,” another review read. The following are some more: