Vegan woman left 'traumatized for life' after she is served sausage roll containing pork at Greggs
20-year-old Sharleen Ndungu went to grab a snack at Greggs in Canterbury, Kent. However, when she started eating the roll, she realized it contained real meat.
A woman who was served a sausage roll despite being vegan has claimed that she started having heart palpitations and broke down in tears after consuming the snack.
The woman, 20-year-old Sharleen Ndungu, went to grab a snack at Greggs in Canterbury, Kent. However, when she started eating the roll, she realized it contained real meat, according to a Metro report.
"I haven’t had meat in two years. My belly started hurting and my heart started going crazy," she said. "I was panicking because that only happens when I consume meat – this doesn't happen when I have other food. I'm traumatized for life now – I’m never going to Greggs again."
Ndungu was offered a £2 ($2.4) refund by the manager as compensation, but she was not satisfied and went on to call the customer service hotline. When they offered her a £30 ($37) voucher, she turned it down as well.
"I was asking for a public apology to make people aware that they should watch out for things like this," Sharleen said. "People can be allergic to pork and potentially die from such a stupid mistake. It's my choice not to consume meat because it causes cancer. That choice has been taken away from me."
Sharleen took to Twitter to complain about the same, saying her ordeal may have caused her paranoia about going to other food outlets as well.
"We have a fix-it-now company policy where we offer the customer a refund straight away," a shift manager at the Greggs store said. "If they don't accept that then we will put them through to head office. She definitely received an apology – it is company standard."
"We have apologized to the customer for this incident," a Greggs spokesman said. "We've taken great care to try and prevent this from happening and are investigating to ensure this situation can be avoided in the future."