Uber is looking to make it easier for customers to travel in silence with the taxi service releasing a new in-app feature which allows users to choose an option to have minimal conversation with the driver while they are in transit.
However, the feature which is known as 'quiet mode' will only be available on luxury rides and users will have to pay a little extra to avail it. The option will be available on Uber Black and Uber Black SUV premium rides. The feature, which has reportedly begun will also give users the option of 'quiet preferred', 'happy to chat', or 'no preference' under the 'conversation' subheading on the app.
Users can also take a nap, answer emails, or listen to music without any interruption from the driver. The company announced, "If you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap. If you're in the mood to chat, that's an option too."
The features have been released as part of Uber's new list of 'ride preferences' which are controls only available on premium rides. With these new add ons, users also have the choice of requesting for help with their luggage and can also set their preferred temperature ahead of time before their ride. Thanks to the 'Extended Pickup Period', users can also have their drivers wait for a bit before they cancel the ride.
Uber Black users will still be charged if the driver has to wait for five minutes after they have arrived but the driver will have to wait for 15 minutes before canceling the ride. Uber will also be prioritizing more professional drivers and also nicer vehicles for Uber Black users. The company revealed, "We know that when riders choose Uber Black and Uber Black SUV, they want a consistent, high-quality experience every time they ride."
"With these new features and more to come, we're excited to ensure that our riders can arrive relaxed and refreshed, wherever they’re headed," they added. Uber Black rides are around 100% more expensive than Uber X which is the company's less expensive option.
Another travel taxi app called Lyft has also considered launching a similar feature on their app where users can request to have minimal conversation with their drivers for the duration of their ride.