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Taco Bell drive-thru employee refuses to serve deaf customer saying 'it's against company policy'

The deaf man's mother, Becky Burch, posted the now-viral video on Facebook on January 2 and the Taco Bell the outlet in Ohio has since fired the employee and is 'retraining' staff
PUBLISHED JAN 5, 2019

An employee at Taco Bell has been fired after a video showed him refusing to serve a customer who was deaf when the man tried to order at a drive-thru outlet in Ohio. The deaf man's mother, Becky Burch, posted the now-viral video on her Facebook profile on January 2 showing her son getting more and more agitated as he was trying to place his order at the outlet in Kettering. 

The Daily Mail reported that the furious mother could be heard in the video, "This is my deaf son getting discriminated against in the Taco Bell drive-thru on Dorothy Ln in Kettering." The video has been shared more than 17,000 times so far.



 

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