A fight between a McDonald's employee and a customer escalated into a full-fledged brawl involving multiple employees at one of the chain's more notorious branches. The McDonald's restaurant on Uxbridge Road in Shepherds Bush, West London, was the scene of an epic melee that descended into chaos.
According to the Daily Mail, the police received a whopping 71 reports of crime from the outlet in this one year alone, a statistic that the owner now insists is obsolete because his plan to play classical music at the venue reportedly reduced anti-social behavior.
The brawl, however, seems to put that claim into question. A 33-second video of the fight shows a male customer sporting a black hoodie with multi-colored stripes administer a headlock on one of the restaurant's employees. The other staff, as well as security guards also get involved, but in vain, with the fight soon escalating into a mass brawl.
In the background, many can be heard screaming as the customer refuses to loosen his grip on the employee. Four of his co-workers intervene and try to nudge the unruly patron off, with security staff seen trying to desperately reach the commotion through the sea of customers who had by now gathered around the scene.
It's here that it looks like the enraged customer gets some backup. A man in a white hoodie can be seen in the footage trying to push the numerous staff off his friend and is heard shouting, "Get off him! Get off him!" The staff, however, pay no heed and keep commanding the customer to "Let go! Let go! Let go!"
Just when it seemed like the other employees manage to bring the situation under control, it gets worse. The man, who is still resisting, can be seen striking one of the female employees who's trying to intervene over the head, apparently angering those around him.
At this point, the staff is still trying to break the fight and resort to almost hilarious measures. One of the female employees is caught trying to do her part in apprehending the customer, repeatedly thwacking him over the head with a hand that's full of what seems to be customer receipts.
The employees finally manage to tear the customer and their co-worker apart, only for another customer to decide he wants in on the action as well. This new entrant grabs a tall female worker by her chest to push her and is angrily shoved off. But this customer then apparently slaps another shorter female worker standing behind the tall employee across the face.
This shorter employee isn't pleased either, and she can be heard shouting an expletive-ridden rant at the customer as a male co-worker despairingly tries to restrain her. The restaurant is in complete chaos at this point, with staff and customers simultaneously yelling for one another to 'Relax! Relax! Relax!' Just as yet another female employee tries to calm the situation down, the video cuts to an abrupt end.
It is unclear how the brawl was resolved or whether the police had to get involved.
Watch the brawl here: