Passengers furious after they were forced to pay for repairs to flight before it could take off from Beijing to Warsaw
There were about 250 passengers on board the LOT Polish Airlines flight when, according to local Chinese media, the Boeing 787 Dreamliner suffered from a hydraulic pump fault.
In a recent incident aboard a flight, passengers on an aircraft from Beijing to Poland were asked to pay for repairs just so that the flight could take off. There were about 250 passengers on board the LOT Polish Airlines flight when, according to local Chinese media, the Boeing 787 Dreamliner suffered from a hydraulic pump fault. Outrageously, the passengers were asked to pay the bill after the mechanic, who was brought on to fix the pump, demanded that he would only take cash payments.
The leak was first noticed when the crew members were conducting the after-flight checks after the plane landed at Beijing Capital International Airport on November 11. The plane was supposed to fly back to Warsaw Chopin Airport on November 12 but the passengers were reportedly made to pay for the replacement pump even before it had a chance to take off.
Adrian Kubicki, the spokesperson for LOT Polish Airlines, said: "An employee at the Boeing warehouse in Beijing refused to accept a bank transfer and insisted on cash." He also claimed that the crew on the flight were able to put together about 2,500 RMB (280 GBP) from the passengers of the flight for the repairs which are believed to have taken about 10 hours to complete. He added: "There are no circumstances that justify asking money from passengers."
One of the passengers on the flight, Daniel Golebiowski, said: "He asked several people, he took 400 RMB (45 GBP) from just us. We are at the international airport. I cannot believe that transactions take place here in cash under the table with the mechanic standing next to the plane. Incredible!"
After the plane finally landed in Warsaw, the capital of Poland, Kubicki told the furious passengers: "I know that you encountered an unusual situation today, for which I would like to apologize for from the bottom of my heart. Believe it nor not, but there was a situation with a warehouse employee in Beijing who refused all methods of payment other than cash which led to the confusion. Nevertheless, I am grateful to him and that the flight returned safely to Warsaw."
According to the local media, the money which was borrowed from the passengers was immediately returned to them once they landed in Warsaw and they were also given flight vouchers. The passengers were able to claim 600 EUR (534 GBP) for the delay. According to Kubicki, disciplinary measures are going to be taken against the employee who collected the money from passengers.