Starbucks apologizes after two uniformed officers in California say the outlet's employees refused to serve them
According to statements from a Starbucks spokesperson and Riverside County Sheriff Chad Bianco, the deputies eventually left and the coffee giant apologized to the deputies.
Starbucks found itself in the midst of controversy as it apologized to two deputies in California after they complained employees at the retailer refused to serve them. The incident took place at Starbucks in Riverside County near the University of California when the cafe employees allegedly ignored uniformed the deputies for around five minutes, according to a Daily Mail report. According to statements from a Starbucks spokesperson and Riverside County Sheriff Chad Bianco on Twitter, the deputies eventually left and the coffee giant apologized to the deputies.
As reported by KTLA 5, the statement read: "There is simply no excuse for how two Riverside deputies were ignored for nearly 5 minutes at our store on Thursday evening. We are deeply sorry and reached out to apologize directly to them. We take full responsibility for any intentional or unintentional disrespect shown to law enforcement on whom we depend every day to keep our stores and communities safe."
The spokesperson also added the employees in question will not be scheduled to work until the company investigates the incident. Bianco, in a tweet, called for the 'anti-police culture' at Starbucks to end. "Two of our deputies were refused service at Starbucks. The anti-police culture repeatedly displayed by Starbucks employees must end," he wrote. The Riverside County Sheriff's Department also posted on Twitter they were aware of the incident.
Twitterati too shared their opinions on the issue. Some of them urged to boycott the coffee giant while one of them suggested them to fix their company culture. Some though hoped for the entire story to come out. "As a law enforcement officer, you should get all the facts before making a rush to judgment. Wait for the entire story," a user said.
Bianco also divulged through a series of these replies to these comments. He also added if they were able to prove it was an honest mistake, they would have admitted to it, but rather they "immediately downplayed it."
"They were not served because they were in uniform. Plain and simple," he said. This incident makes it the third time that trouble has brewed for the coffee bar for mistreating offices since July. The first incident occurred in Arizona when six officers were asked to move away from a customer who complained their presence made him nervous. The second time was in Oklahoma when an employee labeled an officer's cup as 'Pig'. The employees in both these cases were fired.